Customers

Adding Customers

Emma Coochin 1 min read Updated Apr 10, 2026

Adding Customers

Create customer records to track purchases, manage accounts, and provide better service.

Creating a New Customer

  1. Go to Customers

  2. Click Add Customer

  3. Fill in the customer details

  4. Click Save

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Required Information

At minimum, you need:

  • First Name and Last Name

  • OR Company Name (for business customers)

Customer Details

Basic Information

Field

Description

First Name

Customer's first name

Last Name

Customer's surname

Company

Business name (optional)

Email

Email address for receipts and statements

Phone

Primary phone number

Mobile

Mobile phone number

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Address

  • Street address

  • Suburb/City

  • State

  • Postcode

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Account Settings

Setting

Description

Credit Limit

Maximum account balance allowed

Payment Terms

Days until payment is due (e.g., 30 days)

Preferred Contact Method

Email, phone, SMS or mail

Account Status

Active or In-Active customer

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Tax Settings

Setting

Description

ABN

Australian Business Number

GST Exempt

Tick if customer is GST exempt

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Tips

The more information you add, the better:

  • Email enables sending receipts and statements

  • Phone lets you contact them about repairs

  • Address is needed for deliveries

For business customers, enter the company name and ABN. This ensures proper invoicing and GST handling.

Importing Customers

Need to add many customers at once? Contact your administrator about bulk import from a spreadsheet.

customers

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