Getting Started

First Login

Emma Coochin 2 min read Updated Apr 9, 2026

First Login

This guide walks you through logging in to AERIS ERP for the first time.

Accessing AERIS

Open your web browser and go to your AERIS URL (provided by your administrator).

You'll see the login screen:

Logging In

  1. Enter your Email address

  2. Enter your Password

  3. Click Sign In

Forgot Your Password? Click the "Forgot password?" link on the login page to reset your password via email.

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First Time Setup

When you log in for the first time, you may be asked to:

Change Your Password

For security, you should change your temporary password:

  1. Enter your current password

  2. Enter a new password (at least 8 characters)

  3. Confirm your new password

  4. Click Update Password

Two-Factor Authentication (Optional)

If your organisation requires two-factor authentication:

  1. Download an authenticator app (like Google Authenticator)

  2. Scan the QR code shown on screen

  3. Enter the 6-digit code from the app

  4. Click Verify

After Logging In

Once logged in, you'll see the Dashboard with:

  • Today's sales summary

  • Quick action buttons

  • Recent activity

What You Can Access

Your access depends on your role:

Role

Access

Cashier

POS, basic customer lookup

Sales Rep

POS, customers, sales history

Manager

All features, including reports

Admin

Everything including settings

Logging Out

To log out safely:

  1. Click your name in the top-right corner

  2. Select Log Out

Always log out on shared computers to protect customer data.

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Troubleshooting

Can't Log In?

  • Check that your email is spelled correctly

  • Make sure Caps Lock is off

  • Try resetting your password

  • Contact your administrator

Account Locked?

After too many failed attempts, your account may be temporarily locked. Wait 15 minutes or contact your administrator.

Next Steps

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